Frequently Asked Questions
Answers to common questions about our products, orders, shipping, and returns. Can't find what you're looking for? Reach out to us anytime — we're here to help.
Orders, Shipping & Support
A few quick answers about ordering, shipping, and getting in touch with us.
Do you ship across India?
Yes, we currently ship across India. Estimated delivery times are shown at checkout based on your delivery address.
What is your return policy?
Please see our Return Policy page for full details on our return window, eligibility, and how to start a return. You can also reach out to us via the Contact Us page and our team will help you.
What payment methods do you accept?
We accept all payment methods available through our secure checkout, so you can pay using whichever option is most convenient for you.
How can I get in touch with customer support?
You can reach us anytime by phone or WhatsApp at +91 89514 99193, by email at elaraessential@gmail.com, or through our Contact Us page. Our support team is available 24/7.